Privacy Policy

1. Introduction

Welcome to Nectan ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We may collect the following types of information when you use Nectan:

• Account Information: Name, email address, and password when you register an account.
• Usage Data: Information about how you interact with the app, including features used, actions taken, and time spent.
• Device Information: Device type, operating system, unique device identifiers, and browser type.
• Log Data: IP address, access times, pages viewed, and the referring URL.
• Payment Information: If applicable, billing details processed securely through third-party payment providers. We do not store full payment card details.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, and features
• Send you updates, security alerts, and support messages
• Prevent fraud and ensure the security of our platform
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in operating our services (e.g., hosting, analytics, payment processing), bound by confidentiality obligations.
• Legal Requirements: When required by law or to protect the rights, property, or safety of Nectan, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice provided to you.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. We will comply with your request subject to legal retention obligations.

6. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to or restrict certain processing
• The right to data portability

To exercise any of these rights, please contact us at the address below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page or by other appropriate means. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at support@nectan.app